Guide · merchant accounts
Merchant accounts, explained.
What underwriters check, and how a clean file moves through review.
- ApplyFile sent
- ReviewSite and papers read
- ApprovedTerms in writing
- LiveFirst sale settles
The file
Make the file boring.
Underwriters read the site and the paperwork. Both should say the same thing.
- Business papers that matchentity
- Honest, compliant product pagessite
- Clear refund and shipping policiessite
- Prior processing history disclosedhistory
- A statement name customers recognisedescriptor
Staying approved
Approval is day one.
Low disputes, fast support and clean refunds keep an account healthy. What a reserve is.
0.3%Dispute rate
4 hSupport reply
100%Refunds honoured
0Surprises
Disputes by monthNow
Not a processor
Checkout, run by our sister company.
Social Matter Solutions handles payments. We build everything around it.
