Privacy
Privacy policy.
What this website collects, why, and who else handles it.
Effective September 13, 2026 · Social Matters Marketing LLC
In short
Nothing is sold, and no ad trackers run here.
- Call or audit request
- Name, email, phone, company, brand, website and the answers you type.
- Sent with a form
- The page you came from, your IP address and your browser.
- Newsletter sign-up
- Your email address, with the time, IP address and browser.
- Booking a call
- Your name, email, the time you pick and your booking answers.
- Our emails
- Whether an email we sent was opened or a link in it clicked.
- Client login
- Your account details and the project records we keep together.
- Browsing
- Server logs from our host, and browser storage that remembers a closed popup.
- To answer you
- We reply, prepare for your call and follow up on what you asked.
- Follow-up emails
- After a form: a reply, then up to two follow-ups within seven days.
- Call reminders
- A reminder before your call and a short note after it.
- Newsletter
- A welcome email, then newsletter issues when we send them.
- Keeping it working
- Logs and alerts help us find errors and block spam.
- Never sold
- We do not sell or rent personal information to anyone.
- Hostinger
- Hosts this website and our email.
- Gemini drafts our reply emails from what you send. Calendar and Meet host calls.
- Calendly
- Runs the booking calendar, under Calendly’s own privacy policy.
- Brevo
- Keeps the newsletter list and sends the newsletter.
- FormSubmit
- Delivers the audit request form to our inbox.
- ntfy
- Sends our team a phone alert when a form or booking arrives.
- Google Fonts
- Serves the fonts this site uses.
- Stop emails
- Reply “stop” or use an unsubscribe link. We remove you.
- See or delete your data
- Email work@socialmatters.pro and we will respond.
- Cancel a booking
- Use the cancel link in your Calendly confirmation.
- How long we keep it
- As long as the conversation and our business records need it.
- Children
- This site is for businesses. It is not meant for anyone under 16.
- Changes
- We update the effective date above when this page changes.
Questions
Ask about your data.
Email us and a person answers.